GDPR Policy

A3E Auto Ltd GDPR & Data Protection Policy 

Effective Date: 04/11/2024
Last Updated: 21/02/2025

1. Introduction

A3E Auto Ltd (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018).

2. Data Controller

A3E Auto Ltd is the data controller for the purposes of the UK GDPR and DPA 2018. Our registered address is:

Unit 14-15 Herons Gate Trading Estate, Paycocke Road, Basildon, SS14 3EU, United Kingdom. 
Email: info@a3e-auto.co.uk
Phone: +441268 222 934

3. Information We Collect

We may collect and process the following personal data:

  • Identity Data: Name, title, date of birth.

  • Contact Data: Address, email, phone number.

  • Financial Data: Payment details and transaction history.

  • Technical Data: IP address, browser type, operating system.

  • Usage Data: Information on how you use our website and services.

  • Marketing and Communication Data: Preferences for receiving communication from us.

4. How We Use Your Data

We use your personal data for the following purposes:

  • To provide our services, including vehicle sales, repairs, and maintenance.

  • To process payments and manage transactions.

  • To comply with legal obligations and protect our legal rights.

  • To improve our services and website functionality.

  • To send marketing communications where you have given consent.

5. Lawful Basis for Processing

We process personal data based on at least one of the following legal bases:

  • Contractual Obligation: When processing is necessary to fulfil a contract with you.

  • Legal Obligation: When we are required to comply with legal obligations.

  • Legitimate Interest: When it is in our legitimate interest and does not override your rights.

  • Consent: Where you have explicitly given consent for data processing.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements. Data retention periods vary based on the type of data and applicable legal obligations.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction.

8. Data Sharing & Third Parties

We may share personal data with:

  • Service providers and partners that help us deliver our services.

  • Legal authorities when required to comply with the law.

  • Third-party analytics and advertising partners, where consent has been given.

9. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

  • Right to Access: Request access to your personal data.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your data under certain conditions.

  • Right to Restrict Processing: Request restriction of processing under certain conditions.

  • Right to Data Portability: Request transfer of your data to another provider.

  • Right to Object: Object to data processing based on legitimate interests.

  • Right to Withdraw Consent: Withdraw consent where processing is based on consent.

To exercise your rights, please contact us at info@a3e-auto.co.uk.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies. For more details, please refer to our Cookie Policy.

11. Complaints

If you have concerns about how we handle your personal data, you may contact us at [Insert Email]. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk.

12. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page, and where appropriate, we will notify you by email or other means.

For further information or inquiries, please contact us at:

A3E Auto Ltd
Unit 14-15 Herons Gate Trading Estate, Paycocke Road, Basildon, SS14 3EU, United Kingdom.
Email: info@a3e-auto.co.uk
Phone: +441268 222 934

01268 222934